Check our proof of delivery :

https://photos.app.goo.gl/FTmfqRhDSGmeHXeDA

 

1. Before buying the products that we sell on this website, please read and understand Terms of Service and Disclaimer available on this website.
By buying the products on this website, you agree Terms of Service and Disclaimer avalaible on this website. Sartikaherbal.com are not responsible for any injuiry, ilness, diseases or adverse effects caused by the use of the products that we sell on this website.
There is no guarantee upon the results from the use of the products that we sell on this website.

 

2. Before buying the products that we sell on this website, please ask the Customs of your country, whether the product is allowed into your country?
Sartikaherbal.com are not responsible and do not accept all the risks that may occur if the product is rejected to enter buyer's country or confiscated (seized) by Customs in buyer's country.

 

Shipping
Shipping Terms
The price you pay does NOT include any Customs taxes that you may be charged by your country. We are not responsible for International duties or fees that  may occur with the shipment of your package.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer responsibility.
We are not responsible upon the following cases:
1. The shipment fails to reach the buyer's address due to incorrect or mistyped address done the buyer on the purchase order.
2. All the risks that may occur due to the lost or the delay or damaged product done by the post office in buyer's country area.

We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local Customs/duties.

If you do not receive your item on time, please contact us immediately for further assistance.

Shipping Time
All items will be shipped within 24 business hours upon receipt of payment (except Saturday and Sunday).

Item reach most countries within 14-28 work days , Actual transit time may vary and is best estimated but not guaranteed.

Shipping Method
Shipping via Indonesia Post with tracking number.
Tracking number can be tracked through website www.track-trace.com/post

 

Payment
We accept PayPal, Payoneer and Western Union Money Transfer.
For PayPal, Payoneer please make sure you have a valid/confirmed account.
The payment which has already been made is NOT refundable. We are not accept request for a refund of the product purchased.

Page 2 of 2